Senior Operations and Strategy Manager

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Senior Operations and Strategy Manager

Fashion Design

We’re hiring a Senior Operations and Strategy Manager for a global company;

Permanent position, full time.

Apply now


  • Acts as a link between sales, supply chain, and product with regards to strategic decisions;
  • Promotes and initiates continuous improvement efforts for organizational processes;
  • Acts as a resource-person for sales teams for everything pertaining to operations;
  • Represents the department in many cross-functional projects;
  • Stay in tune with the ever-evolving calendar of activities associated to each brand, project and territory;
  • Drives teams to examine root cause behind customer chargebacks, contests penalties, oversees corrective action, works cross-functionally with relevant teams in setting priorities and implementing policies;
  • Strategic involvement in order book management;
  • Ensures operational excellence for the division globally, implements new practices and policies;
  • Acts as the point of escalation for delivery follow-up and logistics, ensuring shipments are released and booked on-time with freight forwarders, coordinates with transportation to resolve shipping delays;
  • Exercises best practices towards Distribution Centers (US, CA, EU) and ensuring compliant shipping, in line with service level targets.


  • University degree in Business administration or other relevant fields;
  • 7 years of business and operations experience with strong business acumen;
  • Ability to manage, investigate and solve a variety of complex topics that pertain to operations;
  • Demonstrated leadership skills, strong communication skills and ability to influence business leaders;
  • Experience in SAP (strong asset) and advanced skills in Excel;
  • Excellent understanding of Supply Chain landscape and operations best practices;
  • Spoken and written English skills are required;
  • Experience with S&OP process.

Do you fit the profile? Apply now!