Customer Service & Warranties Representative

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Customer Service & Warranties Representative

Montréal
Fashion Design
13956

We’re hiring a Customer Service Representative for a top notch company!

Permanent position, full time.

Apply now

Responsibilities

  • Answer incoming emails/phone calls concerning customer inquiries and provide support and solutions;
  • Order follow up and management for specified territory;
  • Research and issue return authorizations;
  • Prepare and run daily picking slips to forward to warehouse as well as pick slips for booking orders;
  • Assist warranty department (emails related to general product inquiries as well as technical questions regarding parts, warranties and product;
  • Communicate with all internal departments when necessary.

Requirements

  • 2+ years of experience in wholesale distribution;
  • Excellent organizational and communication skills;
  • Bilingual (French and English);
  • Knowledge of Momentis software, an asset;
  • Experience in the outdoor industry and/or consumer goods, an asset.

Do you fit the profile? Apply now!

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