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Dispatcher

NSI-11544

Job Category: Sales & Customer Service
Location: Montreal, QC
Salary: $48,000-$52,000

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Hiring a Dispatcher, with strong leadership ability;

Responsibilities:

  • Dispatch orders via system, routing orders to drivers
  • Follow-up with merchants when orders are not processed
  • Monitor daily work activities and the performance of delivery teams through data analysis.
  • Participate in setting goals
  • Handle customer service issues, take charge when accidents occur, monitor assignment of cars.
  • Ensure orders are always on-time

Requirements:

  • 3+ years of experience in customer service
  • Bilingual, in English and in French
  • Previous dispatching experience, an asset
  • Valid drivers’ license

Salary: $48,000 – $52,000

 

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