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Customer Service Specialist

PST- 12656

Job Category:
Location: Montreal, QC
Salary: $50,000.00-$55,000.00

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We are looking for a Customer Service Supervisor for a well-established company!

Responsibilities:

  • Assist the consumers (eCommerce) and retail store employees, via telephone or electronically.
  • Resolve issues as needed
  • Implement best practices and processes within the department
  • Provide training to the customer service team
  • Work alongside the IT department with regards to issues related to POS

Requirements

  • 5+ years of experience in customer service or retail store management
  • Bilingual (English, French)
  • Available to answer to inquiries on the weekends
  • Technologically savvy!

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